FAQs: Everything You Need To Know
What type of products does MedSolutions offer?
We offer a range of physiotherapy and wellness equipment, and braces and support products. We also proudly feature our signature re-Balance™ Thermo Sleeve, designed to support comfort, and everyday performance.
Do you offer delivery across Lebanon?
Yes, we deliver to all regions across Lebanon. Delivery times may vary depending on your location, but most orders arrive within 1–3 business days.
How long does shipping take?
Orders are typically processed within 24 hours and delivered within 1–3 business days.
What is your return policy?
We offer a 14-day return policy. If you're not completely satisfied with your purchase, you can return eligible items within 14 days of delivery.
Are your products suitable for home use?
Yes. We carefully select products that are user-friendly, and suitable for home use.
Do your products come with a warranty?
Many of our products and devices include a manufacturer's warranty. Warranty details can be found on each product page.
How can I choose the right product?
Our team is happy to help. Contact us and we'll recommend the best solution based on your needs.
Customer Support: +961 03 543 432
How can I contact customer support?
You can reach us through our contact form, email, phone, or WhatsApp. Our team is here to assist you with any questions before or after your purchase.
Email: info@medsolutionslb.com
Phone/WhatsApp: +961 03 543 432